• Shipping, Returns & Refund Policy
  Rich Over Famous
  By placing an order with Rich Over Famous, you agree to the policies below.
  ⸻
  SHIPPING POLICY
   

• Processing Time
  Orders are processed within 2–5 business days (excluding weekends & holidays). During new drops, restocks, or high-volume periods, processing times may be extended.
  
  Tracking
  Once shipped, a tracking number will be sent via email. Tracking updates may take 24–48 hours.
  
  Customer Address Responsibility
  Customers are responsible for entering the correct shipping address at checkout.
  Rich Over Famous is NOT responsible for orders shipped to an incorrect address provided by the customer. If a package is returned due to address error, the customer must pay for re-shipping.
  
  Shipping Delays
  Once a package is handed to the carrier (USPS, UPS, FedEx, etc.), we are not responsible for delays caused by the shipping company, weather, holidays, or other factors outside of our control.
  
  Lost or Stolen Packages
  Rich Over Famous is not liable for lost, stolen, or missing packages once marked delivered by the carrier. Customers must contact the shipping provider directly to file a claim.
  
  ⸻
  ALL SALES ARE FINAL.
  We do not offer refunds, returns, or exchanges for:
     •    Wrong size selected by customer
     •    Change of mind
     •    Style preference
     •    Fit preference
     •    Ordering mistakes
     •    Sale items
     •    Limited drops
     •    Pre-orders
  
  Please review size charts and product descriptions carefully before purchasing.
  
  ⸻
  
  EXCEPTIONS (OUR ERROR ONLY)
  
  The ONLY time we accept a return, exchange, or refund is if Rich Over Famous made a mistake.
  
  This includes:
     •    You received the wrong item
     •    You received the wrong size sent by us
     •    You received the wrong color
     •    Item arrived damaged or defective
  
  In these situations, the customer may choose:
  Exchange
  Store credit
  Refund
  
  The item must be returned first before any resolution is issued.
  
  ⸻
  
  CLAIM & RETURN WINDOW
     •    Issues must be reported within 48 hours of delivery
     •    The item must be returned within 10 days of the complaint date
  
  If the item is not returned within 10 days, Rich Over Famous reserves the right to deny the claim.
  
  ⸻
  
  RETURN CONDITION REQUIREMENTS
  
  Approved return items must be:
     •    Unworn
     •    Unwashed
     •    Free of stains, odors, or damage
     •    In original condition with tags & packaging
  
  Items not meeting these standards will be rejected.
  
  ⸻
  
  REFUND PROCESSING (If Approved)
     •    Refunds go back to the original payment method
     •    Processing time: 5–10 business days after inspection
     •    Original shipping fees are non-refundable unless the error was ours
  
  ⸻
  
  FRAUD & CHARGEBACK POLICY
  
  Fraudulent claims, false “item not received” reports, or chargebacks without contacting us first may result in:
     •    Order cancellation
     •    Permanent ban from purchasing
     •    Evidence submitted to payment processors
     •    Legal action if necessary
  
  ⸻
  
  CUSTOMER SUPPORT
  
  For approved issues only, contact:
  Richoverfamousclothing@gmail.com